Support & contact

We are happy to help. Here is the quickest way to get an answer.

Email us

Write to support@docwellness.fit. Please include the email address you signed up with and, for app problems, your phone model and Android version. We aim to reply within two working days.

Questions about your plan

For anything about your diet plan, meals or progress, message your dietician directly from the Chat tab in the app — they know your plan best.

Account and privacy requests

  • Delete your account and data
  • Access, correct or export your data: email us with the subject "Data request".
  • Forgot your password? Use Forgot password on the sign-in screen.

Medical emergency?

Docwellness is not an emergency service. If you think you are having a medical emergency, call your local emergency number (112 in the EU) immediately.